Your internet browser (Internet Explorer, Firefox, Chrome, Safari, Opera, etc.) maintains stored copied of web pages and pictures in order to speed up how fast web pages are displayed to you. This is called a browser cache and the files contained are referred to as cached files.
The browser cache allows you to speed along the internet quicker. However, sometimes the browser cache can cause problems when it becomes too big or corrupt. Or, your browser may not download the most current version of a web page from the website, instead showing you an older cached version.
To solve these problems, it is occasionally necessary to clear the browser cache. To find out how to clear the cache for the browser you are using, we recommend that you go to the “Help” tab on your browser and search “Clear Cache”.
Posted in: Technical Support